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Guides for ordering, integrations, artwork, billing and shipping — everything you need to run your store on TN Fulfillment.

PopularConnect your store How to place an order Which platforms can I connect?Accepted design file formats

How It Works

From your store to their doorstep, automatically.

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Add your designs
You sell

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Our fulfillment team is online 24/7 across every timezone you sell in.

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POD & dropship fulfillment for sellers everywhere. We print, pack and ship your products to the US, Canada, Europe and Australia — you keep the margin.

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Ordering & Fulfillment

Place, import, hold, edit and cancel orders.

How to place an order
Import orders by CSV
Place a sample order

13 articles

Integrations

Connect Shopify, Etsy, WooCommerce, Amazon & API.

Which platforms can I connect?
Connect, deactivate or remove a store
Sync tracking numbers into your store

Mockup & Artwork

File formats, templates and design specs.

Accepted design file formats
Use mockups & design templates
Where to download design templates

Payment & Billing

Charges, balance, currency and VIP tiers.

How to pay for orders
Understanding your billing
Which currency can I pay in?

Shipping & Delivery

Methods, delivery times, tracking and tax.

Shipping methods & delivery time
How shipping fees work
Sales tax

Issues & Support

Lost, wrong, broken or returned orders.

Customer received the wrong design
Customer received a broken or damaged item
Customer received the wrong size

Terms & Policies

Refunds, returns and exchanges.

Refund policy
Return & exchange